Privacy Policy

We collect information you provide directly to us, including:

• Contact information — such as your name, email address, and phone number — when you submit a form, book a consultation, or message us.
• Booking details — the date, time, and notes you provide when scheduling a consultation.
• Account information — details you provide when subscribing to a plan or accessing the customer portal.
• Payment information — handled securely by our payment processor, Stripe. dBluGroup does not store your full card details.
• Usage information — such as your browser type, device, and pages visited, collected automatically through analytics tools.

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Schedule and manage consultations and appointments.
• Deliver and maintain the digital services included in your plan.
• Process subscription payments through Stripe.
• Send messages you have explicitly consented to receive (see SMS below).
• Improve our website, services, and customer experience.
• Comply with applicable legal obligations.

We do not sell your personal information. We share information only with service providers who help us operate our business, and only as necessary to deliver our services:

• Stripe — processes subscription payments securely.
• Scheduling and CRM tools — manage bookings, contacts, and follow-up communications.
• Messaging providers — deliver SMS messages you have requested and consented to receive.

These providers process information subject to applicable privacy protections and their own privacy policies. We may also disclose information when required by law or to protect our rights.

With your explicit, opt-in consent, we may send text messages to the mobile number you provide. SMS consent is always separate from submitting a form, booking a consultation, or purchasing a subscription — you are never required to consent to SMS to use our services.

Mobile information and SMS opt-in consent data will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be processed by service providers solely to deliver requested messaging services, subject to applicable privacy protections.

You may withdraw SMS consent at any time by replying STOP to any message, or by contacting us at support@dblugroup.com. For full messaging terms, see our Terms of Service.

We take reasonable measures to protect your information using industry-standard practices. Payment data is handled by Stripe under its secure infrastructure. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@dblugroup.com. We will respond in accordance with applicable law.

If you have questions about this Privacy Policy or how we handle your information, please contact us at support@dblugroup.com.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.